Post Office, West Bridgford

183A Loughborough Road
NG2 7JR West Bridgford
0354 611 2970
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Official Name
Post Office


1 Stars

Refused parcel

22 March 2011

A terrible experience at this Post Office which I will avoid at all costs in the future. I arranged to collect a parcel from the Wolds which Parcel Force had delivered there for me. I had ID, passport, utility bill and the invoice from Parcel Force requesting Customs payment which I had paid. On arrival at the Post Office I was told that I couldn't have my parcel and it was being returned to the depot. The reason... because I may deny having received the parcel as there was no delivery card to sign. I offered to sign a receipt but then rude staff didn't want to know. Not only was this massively inconvenient but the female sub-post mistress seemed to delight in refusing to give me my parcel. I hope the Wolds is the next on the Post Office closure list!!!
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Unhappy customer
1 Stars


15 December 2010

I never got a missed delivery card from our driver. Thus when I went to pick up my item with photo id and utility bills they said they could not hand it over. Called Parcelforce who said they could hand over and if they didn't want to the post office could call parcelforce to confirm they could hand over. Spoke to the Wolds post office and they still refused to do this and said they needed a card in order to hand the parcel over. So the two companies parcelforce are giving out contradicting information and The Wolds post office have been the most impolite and unhelpful staff I have ever know. I just hope that they burn thier turkeys on Christmas Day. I still do not have my parcel and having paid £9 for delivery I feel this is a little unfair.

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